Orders placed that include Hoonigan branded merchandise and Carcaine Parts Supply parts may ship out at different times from different locations - please don’t hesitate to reach out to us at any time to check in on the status of your Carcaine Parts order. After your item has been prepared for shipment, your order will be delivered based on the shipping method chosen during check out. It does not expedite the time it takes to pull, package and prepare shipment (which could be several business days). Upgrading your shipping from standard ground shipping expedites the shipping portion of your order only. Although certain items are kept in stock, some products are custom made to order and require manufacturing time. Please allow 2-4 business days for order processing and verification. Returns and Exchanges are subject to change at any time. Carcaine support hours are Monday through Friday 7am-3:30pm Pacific. Refunds for returned Brembo orders may be held until Brembo has inspected the returned order and deemed it acceptable.įor questions regarding returns, please do not hesitate to reach out to for more information. All Brembo returns must be in new condition (no bolt marks, paint chips, etc.), in the original packaging, and MUST include the anti-counterfeit card.
Brembo Big Brake Kits approved for return are subject to at least a 15% restock fee and the customer will be responsible for return freight charges. Please verify wheel clearance before purchasing. Tuners and programmers are deemed “used” upon plugging them into your vehicle and may be unreturnable as a result.īrembo Big Brake Kit and Brembo GT Kit returns will not be accepted because of lack of clearance. Refund amount on orders free of error will be the amount paid minus shipping and/or restocking fees. Orders that are free of error are subject to return shipping fees and restocking fees. Customers are liable for items that are deemed “unreturnable” upon receipt of return and may be subject to the order being charged back for full amount.ĭefective items are eligible for a full refund upon return and will not be subject to return shipping and/or restocking fees. Items eligible for return must be in new and unused condition. If the received date can not be proven, the 30 days will be based upon the order date. New and unused Items are eligible for return within 30 days of delivery.
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